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no.04 is a decorative hand-knotted pile in natural wool. The soft irregular pattern creates a vivid and intriguing feel. The rug is made in natural and un bleached wool in a mix of light and dark stone grey. A long fringe edge elevates the end line and adds an arty and ethnic detail.
Any variation in color or detailing is a result of the handcrafted nature of this item and makes each piece unique. Please also note this is a partly long-pile and shaggy rug, which usually has a tendency to shed more than low-pile rugs. Make sure to vacuum often to reduce this.
You can return an item purchased online for store credit within 7 days of receiving your order if you’re not completely satisfied. For Sale items, returns (for store credit) or exchanges are possible within 3 days, considering the exclusions below.
Excluded Products/Categories (Not Eligible for Returns or Exchanges)
- Pre-orders
- Art prints
- Books
- Candles
- Soft Furnishings: Rugs, mats, bedspreads, throws, cushions, sofas, and armchairs
- Products that may require assembly, including but not limited to: Sofas, armchairs, divans, and other upholstered furniture.
Important: All returns must be sealed in the original brand packaging provided. If the product and packaging are not in perfect resalable condition with no damage, the return request cannot be processed. We may ask for a picture of the package before we ask for it to be collected by our shipping partner.
Return Fees:
Standard return fee: AED 25 (may vary based on item size/weight). Large furniture pieces return fee: AED 150 (same fee applies even if exchanged).
Return for Store Credit Process:
Email us at support@linorastore.com. Our customer support will assist you.
After your item is shipped back to our warehouse, you will receive an email with a Promo Code equivalent to the returned item’s value minus the return fee. This Promo Code can be used for future purchases on our website.
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Parties to this agreement
The Service is intended for private individuals, institutions, and companies who live / which are located in the countries listed on the Service website. The Service Provider will not trade with or provide any services to OFAC and sanctioned countries.
Return policy does not apply to orders made by institutions or companies.
You must be 18 or older to order products from the Service.
Everything in the Service, including images, drawings, sound, graphics, and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.
Registration
Users can register by filling out the registration form and choosing a username and password. To register, User must provide his/her real name, address, phone number/mobile phone number, date of birth, and e-mail address. In addition to the above-mentioned information, institutional and corporate customers must include the trade registry number and VAT number. By registration, User warrants that he/she has read the provisions of this agreement, agrees to these provisions, and pledges oneself to comply with these provisions.
The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.
Registration is free of any charge.
User responsibilities
The Service is intended for private individuals, institutions, and companies who live / which are located in the countries listed on the Service website. The Service Provider will not trade with or provide any services to OFAC and sanctioned countries.
Return policy does not apply to orders made by institutions or companies.
The User is responsible for maintaining the confidentiality of his account.
The user must be 18 or older to order products from the Service.
Customers using the website who are minors/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Everything in the Service, including images, drawings, sound, graphics, and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.
Force Majeure Clause
In the event of unforeseen major events (hereinafter referred to as "Force Majeure"), including but not limited to wars, environmental disasters, natural calamities, government actions, or any similar unforeseen major events beyond the control of Linora Store, Linora Store shall not be held liable for any delays or disruptions caused by the Force Majeure.
11.1. Specific Reference to War Situation and Sea Freight Delays:
• Current War Situation: Linora Store acknowledges that the ongoing war situation in the region may impact the timely delivery of goods. Delays in sea freight may occur due to rerouting of ships and disruptions at the origin.
• Sea Freight Delays: Linora Store shall not be held responsible for delays in sea freight caused by the rerouting of ships and other war-related disruptions. This includes delays in the departure of ships from the origin.
11.2. Effects of Force Majeure:
• Delays: Linora Store shall not be held responsible for any delays in the performance of our obligations under the agreement that are directly or indirectly caused by the Force Majeure.
• Liability: Linora Store shall not be liable to compensate, refund, or offer additional discounts for any delays or disruptions caused by the Force Majeure, including those related to the current war situation impacting sea freight.
11.3. Customer Understanding:
By engaging in a business relationship with Linora Store, the customer acknowledges and agrees that unforeseen major events, including the current war situation, may impact the regular course of business. Linora Store shall be excused from any non-performance or delay in performance arising out of such events.
Changes to the Service and this Agreement
Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.
Jurisdiction and Settlement of Disputes
The United Arab Emirates is our country of domicile and this User Agreement will be interpreted, construed, and enforced in all respects in accordance with the laws of the United Arab Emirates. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
Language of this Agreement
The parties have agreed that this Agreement and related documents shall be written in English.
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